The New TicketCity Website – Transparent Checkout

The next part in our look at the new Ticketcity.com shows how the new site handles something Ticketcity has provided for years: transparent checkout. That’s a reasonably fancy way of saying, “you see the total before you enter any payment information.”

In the secondary ticket market, service charges are a fact of life, and TicketCity has one as well. The difference between TicketCity and most other brokers on the web is you see our’s up front, as part of your order total, before ever reaching the checkout screen.

Perhaps you’ve been shopping around for some Yankees tickets. You’ve found the ones you want and added them to your cart:

TicketCity Cart

Note the full list of charges right on the screen. The base cost, the service charge, and any additional shipping fees are all there for you to see before you even reach the checkout page.

TicketCity Cart Highlighted

Our standard 2-day shipping via FedEx is completely free, though there are other options. If you choose to change your shipping type, the total is updated automatically.

TicketCity Cart - Shipping Options

Finally you reach the checkout page, where you may enter your payment information. The price summary is the same as in the cart. You know exactly what your total is as you complete the one-step checkout.

TicketCity Checkout Screen

TicketCity is one of the few brokers online with this kind of checkout process. Prices you see on other broker sites may seem cheaper, but they may be hiding their service charges from you until you’ve already entered your payment information. There are no surprises with a TicketCity order.

About Eric Lester

TicketCity Webmaster.

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