Get to Know TicketCity: Wes

I’d like to introduce you to Wes. Wes is TicketCity’s Web Application Developer, and just recently joined the TicketCity team. We are thrilled to have him on board not only because he’s incredibly talented, but also because he’s a member of the new TicketCity 5k team. We’re hoping his fast feet can bring down our team’s time. Drum roll please. Heeeeere’s Wesley!

What was your major in college?

TicketCity's newest family member, Wes.

Wesley: Managements of Information Systems, Minor in Mathematics

What was your first job?

Wesley: Help Desk at Timeshare Resale Office in 1997

What are some of your favorite things?

Wesley: Family, friends, sports, techno, exploring the outdoors, and things that plug into a wall.

Do you have any quirks?

Wesley: I do not eat vegetables.

If you could be on any reality show, which would you choose?

Wesley: Rob & Big – They would be a blast to hang out with.

What would you choose as your last meal?

Wesley: My last meal would absolutely have to be moms killer filet mignon and a baked potato.

What’s your favorite thing about TicketCity?

Wesley: TicketCity is fun!  The Team is packed full of great energy with dedication towards providing customers with the ultimate experience.

Congrats to Our February Employee of the Month, Charles!

TicketCity: We Don’t Hate Puppies

While watching a recent basketball or football game, you may have perhaps noticed a TicketCity commercial or two. I find them all entertaining, but by far my favorite spot is the one below titled “Puppy”. Not only can we find you the perfect seat seven days a week here at TicketCity, but more importantly: We Don’t Hate Puppies. Not even a little bit, as it turns out.

When Ryan, our Director of Purchasing, brought in his golden retriever puppy we joked about the accuracy of the commercial’s tagline. There we were, all gathered around a fuzzy little bundle of joy “Awww”-ing until we could aw no more. As it goes with proud parents, we each started talking about our own pets and their infinite cuteness. We all started sharing pictures with each other, and so was born the post you see before your very eyes. Below are some pictures of the fuzzier (and arguably cuter) half of the TicketCity family.

If you’d like to put a face with the fuzz, below are the humans responsible for the adorable pups and felines featured here.

We always welcome additional cuteness, so feel free to share your own pictures with us on our Facebook page.

The 2012 TicketCity New Year’s Eve Party Playlist

The decorations are out. The sparkling wine (or cider, if that’s your thing) is on ice. The food is just about to come out of the oven. Any minute now your guests will be showing up for what is certain to be the New Year’s Eve party of the millennium, or at least the year… Suddenly you panic: You forgot to make a playlist.  And, of course, no party is complete without the right music.

Have no fear, for TicketCity is here to save the day. Click on the link below to be taken to our NYE party playlist compilation. You may notice that our playlist includes many genres. This is because the TicketCity staff itself is quite diverse, and we all worked on this together. We’ve got everything from The Rolling Stones to Prince to Skrillex to The Strokes to Avicii to The Joy Formidable to JAY-Z.

Hopefully there is something to satisfy each of your guests on the 2012 TicketCity New Year’s Eve playlist. Ready to party? Good! Just push play.

Click here for The 2012 TicketCity New Year’s Eve Party Playlist

TicketCity Employee of the Month: Gene

Gene G. is TicketCity’s Employee of the Month, and for good reason! Whether wowing our customers with his ninja-like skills, helping a fellow TicketCitian solve a problem, or spreading the word about the latest and greatest band, you can be sure Gene is your go-to guy. Take a peek into the world of Gene.

What was your first job?
I worked at a frozen custard place, called Ritter’s Frozen Custard, when I was 15 years old.

Gene and his beautiful daughter, Emma.

Which sports team is your favorite?
I’m a huge Astros fan, but currently I would have to say the Houston Texans, because they are “in-season”.

What song best describes your life?
Hum….Right now I would have to go with “First Day of My Life” by Bright Eyes. I chose this song because in the past year I have started a new life with my new family (Wife and baby).

What are your top three favorite bands of all time?
Being a music freak this is a tough one. Let’s see, in no particular order: Ray Charles, East Cameron Folkcore (local, check them out) and Beirut (these change with the seasons).

What would you pick as your last meal?
Rudy’s BBQ (a good sample of everything)

What’s the best advice you’ve ever been given?
The best way to predict the future is to create it.

What’s your favorite thing about TicketCity?
I love the diversity of the people’s backgrounds and personalities. It creates a fun work environment.

Do you have a favorite customer service story?
I wouldn’t say just one favorite story, but a type of story. It is when a client calls in and they have lost or forgot their tickets. They usually feel helpless and lost all hope at this point. In most cases they have not just let themselves down but other people who were relying on them as well. When we are able to find them new tickets, have their tickets recreated or help them locate their tickets they all of a sudden go from letting everybody down to becoming the hero of the day. People take these experiences with them, tell other people about those experiences and will keep coming back to TicketCity because of those experiences.