In preparation for the aftermath of Hurricane Harvey, we are here should any of our customers need information regarding Houston, Texas events and events occurring in the surrounding areas. Our thoughts are with everyone affected by this catastrophic event. Please be aware that restrictions imposed by state and local authorities could affect Concerts, College Football Games and NFL Pre-Season Games in the coming weeks.
Please find information below regarding how events in your area have been affected. This post will continue to be updated as additional information is confirmed.
8/25: Lady Antebellum, Cynthia Woods Mitchell Pavilion
8/28: Stu Larsen & Andrew James, White Oak Music Hall
8/31: Dallas Cowboys v. Houston Texans Pre-Season NFL game has been cancelled
8/31: Sylvan Esso, Flock of Dimes, White Oak Music Hall
8/25: Coldplay, NRG Stadium
- New date not yet announced.
8/25: Mary J Blige, Smart Financial Center
- New Date is 9/19.
8/25: Piano Guys, Revention Music Center
- New date not yet announced
9/2: Houston Cougars @ UTSA Roadrunners, Alamodome
- New date not yet announced
8/31: Emmanuel Y Mijares, Toyota Center
8/31: Warehouse Live, Warehouse Live
9/1: CupcakKe Live, Warehouse Live
9/1: Julieta Venegas, Arena Theatre Houston
9/1: Kash Doll, Warehouse Live
9/2: Soundboxs Summer Meltdown, Warehouse Live
9/3: Slaves, Walters DT
8/29, 8/30, 8/31: Houston Astros v. Texas Rangers has been relocated to Tropicana Field in St. Petersburg, Florida. All orders for the original event occurring in Houston, TX are being refunded.
Important note regarding Houston Astros v. Texas Rangers: In the wake of the tragic events unfolding in Houston this past week, the Texas Rangers and Houston Astros will complete their series at Tropicana Field. In addition, the Tampa Bay Rays will be selling tickets and parking to this three-game series at a reduced cost. All proceeds for ticket purchases, parking and concessions will go towards the relief efforts in Houston, Texas. To purchase tickets to this event, please visit mlb.com to purchase tickets for this series.
9/2: BYU Football v. LSU Football has been relocated to the Mercedes-Benz Superdome in New Orleans, Louisiana. All order for the original event occurring in Houston, TX are being refunded.
Further Detail on Next-Steps!
If your event was cancelled, you will receive a full refund. For questions regarding the timeline of your refund, please call our Customer Service Team at 1-800-SOLD-OUT. Inform the customer support representative that your event is within the impacted area and your call is regarding updated information. You can also find additional information here.
If your event was postponed, we will continue to monitor and send out updated information regarding a rescheduled date or possible delayed cancellation. For questions regarding your event, please call our Customer Service Team at 1-800-SOLD-OUT. You can also find additional information here.
If your event was moved to a new location, please continue to check your email as TicketCity will be sending out updated information on the team’s ticket policy.
If your event is still in a “to be decided” window, please continue to check your e-mail as TicketCity will be sending out updates as soon as we have official information from the teams and/or venues.
If there is currently no information on your event and you have already received physical, hard-stock tickets to the event, please hold onto these until further instructed.
The TicketCity team is prepared to support those affected by Hurricane Harvey in the coming weeks and far into the future. Though your order is likely not your top priority in a time of heavy need, we encourage you to reach out to us should you have any questions or concerns.