How to Create a Company Culture that Cares
Woo Woo! A phrase coined by the TicketCity CEO! For Randy though, Woo Woo is more than just words in a phrase. It’s his lifestyle that he allows to drive him in the TicketCity Office as well as out in everyday life.
Today, Mr. Randy Cohen joined the Self Made Man podcast to discuss 25-plus years of growth for TicketCity and what it took to get there. But what really rocks our world here at TicketCity and allows us to believe in the product we sell, is the the length that Randy Cohen is willing to go in order to ensure his customers are happy.
The stories he shared will forever change the way you should think about customer service. Today’s episode has the potential to radically shift the way you might treat customers and people everywhere, and as a result the way your team should as well.
“Randy Cohen is the founder of TicketCity.com, and he’s been a personal friend of mine here in Austin for the past five years, and there’s two things you’ll notice about Randy the moment you meet him…
He’s always in a great mood, and he genuinely cares about the people he’s with.”
– Mike Dillard, Host of Self Made Man podcast.