Please note: an updated version of this question is available here: Is TicketCity Legit?
So you’re wondering if TicketCity is legit? We get it; it’s a legit question. Lots of people have asked the same question so to make it easy for you, here’s the answer: YES!
What’s that? You’re still not sure? Ok, let me tell you a bit more.
TicketCity was founded in 1990; the same year that the World Wide Web was invented, and Wilson Phillips’ “Hold On” topped the charts, and Kevin McCallister was left “Home Alone”. No matter how you slice it, that was a long time ago. And the thing is, we haven’t lasted 23 years by scamming people; the reason we’ve been around so long comes down to one simple answer: service. TicketCity has been committed to customer service since day 1, and 23 years later, our dedication is just as strong. The ticket industry certainly looks a lot different than what it did back in 1990, thanks in no small part to a little thing called the internet, but whether you’re buying tickets over the phone or on our website, TicketCity is committed to making sure you have the best experience possible.
So now are you sure? You want to know what happens if you have a problem with your tickets?
At TicketCity, we don’t refer to those as problems; rather, we like to think of them as opportunities! If an issue comes up at any time, we have a staff available 7 days a week to help you out. And when we say “staff”, we aren’t referring to a machine that we make you talk to, or a bunch of people in a call center overseas; we have real live people that answer the phone every day of the week. Not a fan of the phone? That’s ok too; you can reach us via email, live chat, Facebook, Twitter, fax, telegraph or pigeon messenger if that’s your thing! No matter what the method, we are ready and willing to help.
You’re sure now? Awesome! But don’t just take our word for it; here are a few reviews from some of our awesome customers:
- Annette in Raleigh: The website is fast and easy to use. I got the exact tickets I wanted at a price I liked. I received a nice follow up after the event to make sure I enjoyed it. So it was all around great service. Thanks for making this a memorable experience.
- Jennifer in Jersey: I was skeptical about ordering tickets over the internet. Not only did TicketCity get me the tickets I requested, they were on the 50-yard line! I will definitely become a repeat customer.
- Suzi in Austin: Great experience. Needed hard-to-find show tickets and found them at TicketCity. Pricing was straightforward, checkout was easy, and pickup was a breeze. These are my new go-to guys!